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4 responses to “Client Reviews”

  1. Dear Sophia & staff,

    I can’t thank you enough for the care and attention you gave Frank during his long stay with Metro. It had been a difficult time for our family. It could have been worse without the dedication and great care that you gave the both of us. My family and I are grateful for the level of care you gave to Frank.
    You all went above and beyond to keep Frank comfortable. We are so grateful for all you have done for us. Your generosity and thoughtfulness have touched us deeply.

    Special thanks to Sophia, Anthony, and Jimmy.

    With many thanks,

    Andrea O’Neil & Family

  2. Dear Sophia and Staff,

    Metro One does not see its clients as a number. You see a person in need who you are determined to assist. This level of professionalism and empathy is to Sophia’s credit. Sophia is never too busy to speak with clients directly. I cannot begin to count the number of times I reached out to Sophia with a question or concern and Sophia was able to assist or resolve happily and timely. Sophia’s staff is truly an extension of her. They are respectful, dependable and show true empathy for their clients. I am blessed to have Kenya assist me on weekly basis. Kenya arrives timely, ready to assist with a smile, a kind heart and an amazing work ethic. Sophia and her staff, through their commitment and support, provide their clients with the additional assistance they need to maintain their independence in the comfort of their own home. Thank you Sophia and staff for everything you do !

  3. Dear Sophia and Staff,

    Thank you for the support and piece of mind you give me regarding the assistance you afford my mother, Annette McNeal. My mother always speaks so highly of you Sophia and of your staff. My contact with you on numerous occasions has proven all of her accolades as well deserved. You are always available and of assistance. You display a true level of concern for your clients. My interactions with Kenya, who assists Mom on a weekly basis, are always enjoyable and positive. Kenya is an individual who reflects a strong work ethic, high level of professionalism and a very caring heart. Thank you Sophia for the level of commitment and service that you provide and hold your staff accountable for the same.

    Thank you
    roe